When an Executive Business Partner and a Chief of Staff get it right, the results can be game-changing. At Lyft, Jess Hess and Tricia Torres didn’t just inherit a dynamic partnership. They built it from the ground up as the first-ever EBP and COS team in the Office of the CFO. What began as uncharted territory has grown into a high-functioning, trust-filled alliance that drives clarity, connection, and impact at the executive level.

In this honest and energizing session, Jess and Tricia share how they’ve learned to leverage their individual strengths and biggest differences into a uniquely effective partnership. From early personality insights that helped them understand how they each process information and make decisions, to the tools they use daily to stay aligned, communicate proactively, and keep priorities sharp, this is a real-world case study in what’s possible when roles are defined not by hierarchy but by collaboration.

They’ll also break down where their roles intersect—and where they intentionally diverge. Their secret? Constant calibration, mutual respect, and a shared commitment to showing up as one unified force behind their executive.

Together, they’ll unpack what it takes to navigate blurred lines, advocate for each other’s work, and co-own the success of their executive.